Article: About Us
Berneslai Homes is an Arms Length Management Organisation (ALMO) responsible for managing homes on behalf of Barnsley Metropolitan Borough Council. We manage 19,500 properties and provide all the landlord services to the council tenants in Barnsley. Our responsibilities include:
- Rent Collection;
- Arrears Recovery;
- Repairs and Maintenance;
- Dealing with Empty Properties; and
- All tenancy matters.
In 2009 we were awarded a three stars excellent rating with excellent prospects for improvement by the Audit Commission following an inspection. For further information download a copy of the Berneslai Homes Audit Inspection Report 2009.
Berneslai Homes are an independent company and are committed to working in partnership with Barnsley Metropolitan Borough Council and the communities in which we work to deliver high quality housing services to local people. To improve the service we provide to our customers we also work closely with Barnsley Federation of Tenants and Residents to agree policies, procedures and changes to services. Since launching in December 2002 we have received several awards and accolades in recognition for the high levels of service we provide to our customers. You can read more about this on our 'Awards and Accolades' page.
We employ just under 500 staff and our Senior Management Team comprise of six members. Berneslai Homes is a company limited by guarantee with a Board of Directors.
Download a copy of our Delivery Plan 2011-15 to read about our objectives.
Berneslai Homes operates zero tolerance to Fraud, Bribery and Corruption at all times. We are committed to preventing Fraud, Bribery and Corruption by any person associated with us as an organisation. Our business philosophy and culture embodies our commitment to operate with integrity in everything that we do and to always carry out business in an open, honest and fair manner. Our commitment to preventing Fraud, Bribery and Corruption is supported by a robust set of policies and procedures.
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