We are a well-managed company who delivers excellent services to our customers, and who plans well for the future.
Berneslai Homes performance is measured so that we can see how well different parts of the business are doing and see the difference we are making to our customers. But it’s not just how we think we’re doing, it’s just as important to find out what customers think of our performance and also to see how we match to others.
And, we’re very open about our performance! The following sections tell you how well we’re doing in more detail and also give you the chance to challenge what we do.