Berneslai Homes is committed to providing customers with an efficient and high quality service. We expect not only our employees but also our contractors to adhere to the practices and guidelines set out in our Code of conduct for contractors.
The Code of conduct is intended to guide contractors on the standard expected by Berneslai Homes and inform customers of our commitment to providing a high quality and professional service. At all times we will treat our customers, colleagues and partners with courtesy and respect. Berneslai Homes believes everyone has the right to fair and equal treatment.
We are committed to ensuring that all people are treated fairly and without unlawful discrimination.
YORtender is used to advertise procurement opportunities available from Berneslai Homes. In general, this will be used for all opportunities valued above £10,000 except where we choose to buy from a consortium and existing framework.
Registered contractors and suppliers will be able to download key documents for opportunities that they wish to pursue, and return these electronically. This includes pre-qualification questionnaires, tender and quotation documents. Berneslai Homes aims to make the system the main way in which we advertises opportunities to potential suppliers. E-mail alerts will provide information on forthcoming opportunities and live projects can be viewed via the ‘Latest News’ section on our homepage.
Suppliers and Contractors can select potential categories of work that may be of interest to them.
Suppliers and Contractors must select within their company profile a CPV code (Common Procurement Vocabulary). These codes will determine the email alerts you receive based on the projects published on the system. Suppliers can select multiple CPV codes.
Please note: CPV codes have been developed by the European Union specifically for public procurement. Their main purpose is to help procurement personnel to classify their contract notices consistently and correctly and to help suppliers find the notices which are of interest to them by using a standardised vocabulary. The codes comprise a top level subject and then you can drill down into detail to more specific categories. For example the top level subject could be 7900000 but you can drill down to 79000200.
You can access YORtender here.
There are a number of step-by-step supplier help guides on the left hand side of the YORtender homepage to help suppliers understand how to use the system. Alternatively you can contact PROACTIS help desk for support.
Please go to http://proactis.kayako.com/default to log a ticket with the PROACTIS Supplier Support Team. You will be presented with a series of screenshots showing the different Supplier Portals that they support, please click on the one that looks like the system you are having difficulty with. Please note, you do not need to log in. So, on the next screen just click Next and then you will reach the ticket logging screen. Please fill out all the boxes with as much information as possible and include your phone number in case the team need to call you.
Supplier Time-Sensitive or Emergency Contact only
In emergency or time-sensitive situations the Supplier Support Service Desk can also be contacted on UK Lo-Call number +44 (0)330 005 0352, but this should be by exception and not as a rule and you should already have logged a support ticket as detailed above.
Registering your supplier details on YORtender is free of charge and is open to any organisation with an interest in providing supplies, services or works to us and the other authorities across the Yorkshire & Humber region.
The registration process is simple. You just need to set up a profile on YORtender, covering:
- Company name
- Contact details (email, telephone and fax)
- Key individual contact(s)
- Category(s) of activity
- An indication of which authorities the company has an interest in trading with.
Once you have registered your company on YORtender, you can update your profile as and when required, identify information on existing contracts, and search current tendering opportunities.
Please visit YORtender to register your supplier details. Please try to avoid duplicate supplier registrations wherever possible.
One supplier profile can have up to 5 individual users registered against it.
Remember Berneslai Homes will be using this system to procure all goods and services over £10,000 so if you want to work with us please register.