What’s included in your rent?

We charge you a total weekly rent for the property you live in. This is made up of your basic rent plus any additional charges:

  • Service Charges – Some of our properties have extra services provided such as cleaning of communal areas, lighting of communal areas and grounds maintenance. The cost of these services is paid by you known as a service charge.
  • Heating and Hot Water Charges – If you have communal heating you will be responsible for paying the costs for the energy you use. We use different charging methods depending upon the scheme and how we measure usage.  A range of payment options are provided.
  • Water Charges – Some tenants in our older persons’ schemes pay water rates with their rent. We pass this payment onto the water authority.