#BigHousingThankyou to our front line housing workers

Today is #BigHousingThankyou and we’d like to say thanks to the front-line housing workers, the unsung heroes of lockdown who are getting us through these challenging times.  They’ve taken on many emergency roles without missing a beat whilst still sorting repairs, caring for homes, estates & helping tenants to cope with the crisis. Here are just a few…….

“A #BigHousingThankyou to 13 of our Construction Services Operatives who’ve recently volunteered to help Barnsley Council Waste Collection team, who’ve been short staffed due to Covid-19.”

“A #BigHousingThankyou to our five Housing Management Teams who’ve been calling our elderly & vulnerable tenants checking up on their welfare, ensuring they’re safe & well and encouraging them to call us if they need any help or advice.”

A #BigHousingThankyou to our Construction Services Operative for working over and above to turn around void properties, carry out gas servicing and emergency repairs for our tenants.”

“A #BigHousingThankyou to our Tenant Support Officers making sure our most vulnerable tenants access support, advice and guidance around their finances. The team can help with issues including rent payment, maximising income, & accessing training and employment.”

A #BigHousingThankyou to our Rents Team for providing advice & support to tenants affected by Covid-19 and answering over 500 calls weekly. The service remains fully covered at all core times, and staff are working above and beyond to ensure the workload demands are managed.”

A #BigHousingThankyou to our Scheme Managers for safe environments on site to allow residents to access laundries safely, to delivering buns & cakes, finding activities for residents to do within their own homes, to co-ordinating VE day decoration activities to cheer the spirits.”

“A #BigHousingThankyou to Michaela our Housing Management Officer who recently called a tenant who was 95 that day and merrily sang “Happy Birthday” which really cheered her up.”