This National Customer Services Week we want to encourage you to come forward and tell us what you think of our service, whether good or bad!
If you’ve a compliment, suggestion or if we’ve let you down in anyway then please let us know so we can put things right. Simply tell us online or phone 01226 775555.
We’re here to hear all our customers, value and encourage your feedback and work together to continuously improve services. Just this year we’ve made 22 service improvements from complaints and following recent tenant feedback we’ll be making these service improvements to name a few….
- Reviewing our website & online forms
- Improving our phone service
- Launching an online repairs service.
Take a look at our Annual Report to find out more.