Help us keep you safe

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We’re pledging our support for Gas Safety Week this week (14th to 20th September) to raise awareness of gas safety and help keep you safe.

Now in it’s 10th year Gas Safety Week is an annual safety week to raise awareness of gas safety and the importance of taking care of your gas appliances.  If left unchecked, poorly serviced gas appliances can cause gas leaks, fires, explosions and carbon monoxide (CO) poisoning. You can’t see it or smell it but Carbon Monoxide gas causes the accidental deaths of about 50 people and seriously injures nearly 200 in the UK each year.

For the health and safety of you and your family it’s vital that we carry out the annual service of your gas fired heating boiler, fire and gas carcass pipework in your home. If not then your gas appliance may produce Carbon Monoxide gas.

Many people are suffering poisoning without knowing it, so please make sure you let us into your home when you receive your appointment so we can ensure your safety.

If the date is inconvenient, please contact the Gas Servicing Call Centre on your appointment letter and give us 24 hours notice as we may re-charge you for the cost of a missed appointment. On average last year there was 135 missed appointment per month, costing approx. £10,000 a month, money which is better spent on repairs and maintenance.