Help us keep you safe  


We’re pledging our support for Gas Safety Week to help keep you and others safe.

Keep an eye out for tips and advice throughout the week and hear from one of our gas engineers Saqib on our Facebook and Twitter sites.

Gas Safety Week is an annual event to raise awareness of gas safety and the importance of taking care of your gas appliances.  If left unchecked, poorly serviced gas appliances can cause gas leaks, fires, explosions and carbon monoxide (CO) poisoning. You can’t see it or smell it but Carbon Monoxide gas causes the accidental deaths of about 50 people and seriously injures nearly 200 in the UK each year.

For the health and safety of you and your family it’s vital that we carry out the annual service of your gas fired heating boiler, fire and gas carcass pipework in your home. If not then your gas appliance may produce Carbon Monoxide gas.

It’s also vital that you check any gas appliances each year.  We’re NOT responsible as your landlord for gas appliances that you own, so you should arrange for these to be safety checked once a year and serviced regularly by a Gas Safe registered engineer.

Many people are suffering poisoning without knowing it, so please make sure you let us into your home when you receive your appointment so we can ensure your safety.  If the date is inconvenient, please contact the Gas Servicing Call Centre on your appointment letter and give us 24 hours notice as we may re-charge you for the cost of a missed appointment. On average last year there was 135 missed appointment per month, costing approx. £10,000 a month, money which is better spent on repairs and maintenance.