To order a repair; cancel a repair; ask about a repair that you
have ordered but which has not been completed; make or change an
appointment for a repair; or comment on the quality of a repair
Repairs Hotline on 01226 787878 (24 hours
a day, 7 days a week)
You can report repairs out of normal office hours but we will
only come out to you if it is an emergency. You can also report a
repair online (non emergency repairs only) through the Online
For general enquiries phone:
Barnsley Connects on 01226 775555 (Monday
to Friday 8am - 8pm and Saturday 8am - 1pm).
Barnsley Connects can answer any questions you have about: rent,
housing benefit or insurance; the Maintaining the Barnsley Homes
Standard programme (our programme for improving homes); problems on
your estate such as vandalism, antisocial behaviour and so on; your
tenancy; ending your tenancy; your housing application; mutual
exchanges; renting a garage; making a complaint, comment or
compliment; and the intercom or warden service.
There are nine Barnsley Connects offices across the
Borough. Opening hours vary. Follow the Barnsley Connects
Office link for further details. You can drop
in to any of these offices to:
- pick up or hand in forms;
- use the freephone; or
- make basic enquiries.
If we can't resolve your enquiry over the phone, you will
need to ask for an appointment to see an advisor. We aim to
make your appointment within two days of you asking. To book
- ask at reception; or
- phone us on 01226 787896 (Monday to Friday 9am to 5pm).