To order a repair; cancel a repair; ask about a repair that you
have ordered but which has not been completed; make or change an
appointment for a repair; or comment on the quality of a repair
Repairs Hotline on 01226 787878 (24 hours
a day, 7 days a week)
You can report repairs out of normal office hours but we will
only come out to you if it is an emergency. You can also report a
repair online (non emergency repairs only) through the Online
For General Enquiries phone 01226
775555 (Monday to Friday 8am - 8pm and Saturday 8am
We can answer any questions you have about: rent, housing
benefit or insurance; the Maintaining the Barnsley Homes Standard
programme (our programme for improving homes); problems on your
estate such as vandalism, antisocial behaviour and so on; your
tenancy; ending your tenancy; your housing application; mutual
exchanges; renting a garage; making a complaint, comment or
compliment; and the intercom or warden service.
We have nine Barnsley
Library and Customer Service Centres across the Borough.
At these centres you can:
- pick up or hand in forms;
- use the freephone; or
- make basic enquiries.
If we can't resolve your enquiry over the phone, you will need
to ask for an appointment to see an advisor. We aim to make
your appointment within two days of you asking. To book an
- ask at reception; or
- phone us on 01226 787896 (Monday to Friday 9am to 5pm).