WELCOME TO BERNESLAI HOMES 

Berneslai Homes is an Arms Length Management Organisation (or ALMO) responsible for managing 19,500 homes on behalf of Barnsley Metropolitan Borough Council. We came into existence in December 2002.  In 2009 we were awarded a three stars excellent rating with excellent prospects for improvement by the Audit Commission following an inspection. Since launching in December 2002 we have received several awards and accolades in recognition for the high levels of service we provide to our customers.  You can read more about this on our 'Awards and Accolades' page.    We are a company limited by guarantee with a Board of Directors.    

Our responsibilities include repairs and maintenance, rent collection, letting empty homes and all other tenancy matters. For all general enquiries call us on 01226 775555 or to report a repair call 01226 787878 (24 hours, 7 days).

 If you would like to know more about our objectives for 2010 - 2011 please look at our Delivery Plan Summary. 

Barnsley’s 100 worst gardens have been identified in a blitz by Berneslai Homes.  Our Impact Teams have recently completed the first of three ‘100 Worse Garden’ exercises planned for this year.  The exercise proved to be a great success with either a resolution or improvement in 89 gardens, after 4 weeks.  Of the outstanding 11 gardens, one was identified for ongoing support, 4 required legal intervention and 6 were sold properties which are being progressed accordingly to get a satisfactory resolution.  The success of this exercise is thanks to the early intervention and the offer of support and or enforcement.   

Further Information for News Item 1

Last week Berneslai Homes held its regular Customer Panel at the Metrodome. It was attended by over 40 customers who wanted to find out how their involvement has helped shape the work they have done around the new regulatory framework as directed by the Tenants Services Authorities (TSA).

The new regulator has set a series of national standards that all social housing providers have to adhere to. Landlords also have a responsibility to develop a further set of standards, in partnership with their customers, around local issues. 
   

Further Information for New Item 2

Barnsley’s second Gay Pride festival will launch the All Barnsley Diversity Festival on 5th September 2010. Last year’s first Pride event was a huge success, with over 2000 extra people swelling the usual Sunday visitors to the town centre.  The event will be a day-long celebration with entertainment for the whole family.

 Further Information for News Item 3