This weekend we will close for general enquiries and non emergency repairs at 5pm on Friday 3 May until 9am on Tuesday 7 May. You can still report emergency / urgent repairs during this time on 01226 787878. (Please note that it may take us longer to answer calls as we have fewer staff on duty). If you have a non-urgent repair then please report this using our app for free on the link here. We have a range of online forms making it easier and quicker for you to contact us on our website here.
Hate crime is an incident that targets someone based on their social identity. This could be because of:
Hate crimes can take place anywhere - in person, digitally, or online. They include:
You can report hate crime to us (Berneslai Homes) directly by:
If your report is made after the close of business Friday, it will be picked up on the following Monday.
In person at a Barnsley Council location:
Online or phone to Barnsley Council:
To South Yorkshire Police:
View Barnsley Council's easy read guide to reporting hate and harassment.
We'll contact you to talk about what we can do to make you feel safer. We usually do this within one working day. We'll make a referral to the Safer Neighbourhood Service who may ask their liaison officers or victim support to talk to you. Once the referral has been sent to the Safer Neighbourhood Service, an allocated professional will be identified to be your point of contact through the investigation.
The allocated professional will investigate the incident so the most appropriate action can be taken. This could include:
If there is a report of a racial/hate incident, if there is a risk of violence, or if there's damage to your property, we'll contact the reporter within 1 working day.
Yes. If you witness a hate incident you can report this. You can report it even if you don’t know the name of the person it happened to.
Yes you can, although it may make it difficult to investigate.
10th floor, Gateway Plaza, off Sackville St, Barnsley, South Yorkshire, S70 2RD
Berneslai Homes Limited is a company controlled by Barnsley Metropolitan Borough Council. A company limited by guarantee, registered in England and Wales, number 4548803