What does the customer services committee do?
The Customer Services Committee focus is all about tenants and making sure that we listen and respond to your voice. Their role is to offer challenge and be assured that Berneslai Homes is listening to tenants, delivering excellent services, and that where there are issues plans are in place to resolve them.
How do they hear the tenant voice?
Can I attend committee meetings?
No, as they are private meetings.
In November 2023 the committee started holding their meetings in different community bases across the borough and are inviting tenants and residents to come along before the meeting starts to chat and share their views with committee. The next meeting is on Thursday 16 May from 3.30-4pm at Saville Court, Hoyland. Visit the news section here to find out more.
Please see the downloads below for a meeting agenda and summary of the discussions and decisions made.
10th floor, Gateway Plaza, off Sackville St, Barnsley, South Yorkshire, S70 2RD
Berneslai Homes Limited is a company controlled by Barnsley Metropolitan Borough Council. A company limited by guarantee, registered in England and Wales, number 4548803