Pay your rent

Your rent is used to help us continue to provide a great service to our tenants and to repair and improve our homes.

It’s easy to pay your rent or leaseholder service charges, and to access your rent account online. You’ll get four rent free weeks during the year, whichever way you choose to pay.

Pay by Direct Debit

The easiest way to pay your rent is by Direct Debit – it’s flexible and convenient and makes sure you never miss a payment.

You can pay your rent directly from your bank account weekly, fortnightly, 4 weekly or calendar monthly on any date of the month (excluding the 31st). We work out the amount of rent you’ll pay for the year and divide the annual rent by the number of payments you’ll make.

Payments are updated automatically so there’s no need for you to tell your bank when your rent amount changes. You’ll receive at least five working days’ notice of any changes to your payment amounts and dates. If you receive Housing Benefit or Universal Credit, you’ll need to notify us of any changes to the amount that you receive, and we’ll amend your Direct Debit.

Set up a Direct Debit
Check your balance online (1)
Pay online

Pay online

Phone 01

Pay by phone

Standingorder 01

Pay by standing order

Contactincometeam

Contact the Income Team online

Applyforbenefits 01

Other ways to contact the Income Team

Supportwithrent

Get support with rent payments

Infoaboutrent

More information about your rent

Universalcredit

Universal Credit (UC)

Universal Credit Managed Migration

Universal Credit Managed Migration

Housingbenefit

Housing Benefit

Moneyadvice 01

Discretionary housing payment (DHP)

PIP

Personal Independence Payment (PIP)

Tenants First team

Tenancy and family support

Tenants First - support with training and employment

Training, skills, employment

Get help with the cost of living

Cost of living