Find an eform quickly

If your enquiry isn’t urgent, we encourage you to get in touch with us online. You can find the full list of our online eforms here as well as throughout the site on the relevant pages.

You’ll get an instant reply confirming that your eform has been received and this will also tell you how quickly we’ll get back to you for that particular enquiry.

Contact us

Use these eforms to contact us

Make a complaint Give a compliment

Contact our tenant support service (Tenants First)

Contact the Income Team Contact the neighbourhood teams

Rent

Use these eforms to set up a Direct Debit to pay your rent, or to contact the income team.

Set up a Direct Debit to pay your rent Contact the Income Team about your rent

Damp and mould

Use this eform to contact us about damp and mould.

Get involved

Use this eform to get involved with our tenants voice panel, scrutiny panel, customer panel, customer review panel, and more.

Let us know you'd like to get involved in helping make our services better

Housing application eforms

Use these eforms to support your housing application.

Use this form if we've asked you to provide additional information Tell us about a change of circumstances affecting your housing application

Provide additional medical or health information

Provide information about why you need to move to receive support Provide information about why you need to move to give support

Tell us if you want to cancel your housing application

Appeal a housing application decision online

Update your details

Use these eforms to update your details or tell us about a change in circumstances

Update your contact details (tenants) Update your contact details (leaseholders)

Tell us if you've changed your name

Changes to your tenancy

Use these eforms to tell us about a change to your tenancy.

Tell us you want to add a spouse or partner to your tenancy Make a request to change your joint tenancy into a single tenancy

Tell us you'd like to transfer (assign) your tenancy to someone who lives with you Tell us if you want someone to act on your behalf (appointee)

Moving house

Use these eforms to tell us if you're moving house, into another Berneslai Homes property or somewhere else, or to apply for permission for a mutual exchange.

Tell us you're moving (transferring) from one Berneslai Homes property to another Tell us you're moving into a new property that isn't with Berneslai Homes

Apply for permission to exchange homes

When someone dies

Use these eforms to tell us if a tenant has died, and whether you want to take over the tenancy.

Tell us if a tenancy has ended because someone has died and the property will be empty Tell us that you want to take over a tenancy after someone has died

Renting allotments

Use these forms to join the register or re-register.

Join the register to rent an allotment plot managed by us Re-register your allotment application

Renting garages and garage plots

Use these forms to join the register, give notice, or refuse an offer.

Join the register to rent a garage or garage plot managed by us Re-register you garage or garage plot application

Give notice to end your garage or garage site Tell us if you're refusing an offer of a garage or garage plot

Repairs, works, or alterations to your home

Use these eforms to request permission for alterations in your home or to let us know if your circumstances have changed while waiting for planned or programmed works.

Request permission to make your own alterations Planned or programmed works - let us know if your circumstances have changed

Privacy and information

Use these eforms to make requests relating to your personal information (data) and privacy.

Report a personal data breach Request information we hold about you (SAR or subject access request)

Make a Freedom of Information (FOI) request Request information held by Berneslai Homes (police and other agencies)

Reporting concerns where you live

Use these eforms to report concerns about anti social behaviour and environmental issues.

Tell us about anti social behaviour Tell us about environmental issues

Fraud

Use this eform to let us know if you suspect someone is committing housing fraud.

Report suspected housing fraud to us

Reporting concerns about Berneslai Homes employees, contractors, suppliers, or partners (whistleblowing)

If you'd like to voice any concerns about unethical practices regarding Berneslai Homes employees, contractors, suppliers, or partners - you can report it to us using the Whistleblowing (confidential reporting) form below, or Freephone the 24-hour Whistleblowing hotline 0800 138 2939 to report in confidence.

You can also write to our dedicated address: Barnsley MBC / Berneslai Homes, PO Box 320, Barnsley, S70 2YL.

For information and advice you can also contact the charity Protect.

Whistleblowing (confidential reporting) eform