News

Important customer notice - Berneslai Homes app

Published: 27 Jun 2025

We’re making some improvements so it’s easier for you to report repairs to us. Please be aware that the last day you’ll be able to report repairs using the Berneslai Homes mobile app will be Friday 18 July 2025.

Our response to the Housing Ombudsman’s Repairing Trust spotlight report

Published: 11 Jun 2025

Our response to the Housing Ombudsman’s recent Repairing Trust spotlight report which explores key issues around how landlords handle repairs, highlighting where things go wrong, and where positive change is happening.

A successful start to Love Where You Live

Published: 09 Jun 2025

We've been working with tenants, partners, and colleagues to celebrate the launch of Love Where You Live!

Exciting opportunities for Berneslai Homes tenants and leaseholders to get involved

Published: 23 May 2025

There are a range of opportunities for tenants and leaseholders to get involved and make a real difference in your neighbourhoods and our new Engagement Calendar is a great way to stay informed about upcoming events and activities.

Join our customer panel and help shape our services

Published: 22 May 2025

Are our plans and priorities still right for tenants and Barnsley? It’s been five years since we published our Strategic Plan 2021-2031, a plan which sets out not just how we aim to get the basics right for tenants but also our ambitions and priorities.

Give us your views in the tenant satisfaction survey

Published: 09 May 2025

During May and June, we’re inviting 1,900 tenants to take part in our tenant satisfaction survey.

Clarification on five-year tenancies

Published: 28 Feb 2025

Clarification on five-year tenancies - a statement from Cllr Robin Franklin about the updated Tenancy Policy.

Annual rent letter – everything you need to know

Published: 27 Feb 2025

Berneslai Homes tenants will receive their annual rent letter this week. The letter will include information about an increase to your rent.

National Apprenticeship Week 2025 - supporting early careers

Published: 10 Feb 2025

This National Apprenticeship Week we’re celebrating our apprentices and T-Level students across the business. Berneslai Homes currently employs twenty apprentices and supports six T-Level placements working in partnership with Barnsley College.

Berneslai Homes supports ASB Awareness Week 2024

Published: 22 Nov 2024

From November 18-24, ASB Awareness Week highlighted how to report concerns about ASB, and the actions we can take along with our partners to tackle it.