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News

Elderly Woman Answering The Door

Priority Services Register

Published:

Helping vulnerable people to manage their energy services and bills, including getting help if there’s an interruption to your electricity, gas, or water supply.

Spot The Signs, Try Our Tips, Act Fast, Report It

Awaab’s Law: what it means for tenants

Published:

Keeping tenants safe is our top priority and we're working hard to get ready for the introduction of Awaab's Law on Monday 27 October 2025.
Lettings Two Ads Per Week

Changes to bidding on vacant properties

Published:

We’re making some changes to the way you can bid for vacancies if you’re currently on the Housing Register. From Friday 3 October 2025 we’ll be running two adverts each week.

Annual Report 2024 25

‘Continuing to listen, learn, and improve with tenants’ Annual Report out now

Published:

Our Annual Report for 2024-25 outlines how we’ve worked together with tenants to shape services, improve neighbourhoods, and respond to what matters most to residents during a challenging time in the sector.

Tenancies

Getting Tenancy Ready Project

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We're sharing news about our 'Getting Tenancy Ready' project and the difference it has made for young care leavers.
Independent Living Schemes

Discover community, safety, and comfort at our independent living scheme open days

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Come along to our independent living scheme open days to view the facilities and accommodation!
Repairing Trust

Our response to the Housing Ombudsman’s Repairing Trust spotlight report

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Our response to the Housing Ombudsman’s recent Repairing Trust spotlight report which explores key issues around how landlords handle repairs, highlighting where things go wrong, and where positive change is happening.
LWYL Estate Walkabout

A successful start to Love Where You Live

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We've been working with tenants, partners, and colleagues to celebrate the launch of Love Where You Live!
Engagement Calendar

Exciting opportunities for Berneslai Homes tenants and leaseholders to get involved

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There are a range of opportunities for tenants and leaseholders to get involved and make a real difference in your neighbourhoods and our new Engagement Calendar is a great way to stay informed about upcoming events and activities.
Tenancies

Clarification on five-year tenancies

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Clarification on five-year tenancies - a statement from Cllr Robin Franklin about the updated Tenancy Policy.

Know Your Numbers

Know your numbers

Published:

We’re using some new technology to contact customers and we wanted to let you know so you can feel safe taking these calls.
Regulator Of Social Housing (1)

Barnsley achieves highest grading for Housing Regulator’s Consumer Standards

Published:

We’re pleased to share that Barnsley has become the first local authority to receive the highest C1 grading after being inspected by the Regulator of Social Housing (RSH).