About us
Berneslai Homes is an arms-length management organisation (ALMO) responsible for managing around 18,000 homes on behalf of Barnsley Council.
We support tenants and work together to create thriving communities.
We’re responsible for:
- Managing the waiting list and letting vacant homes
- Collecting rent
- Repairs, maintenance, and improvements in homes and on estates
- Supporting tenants to manage their tenancies
- Supporting tenants with money issues, jobs, training, and skills, and much more
- Keeping our estates clean and tidy and dealing with anti-social behaviour (ASB)
- Engaging with and listening to customers and communities
- Working with Barnsley Council to build and acquire new homes
Our Strategic Plan
Our Strategic Plan 2021-31 sets out what we aim to achieve for customers, colleagues, and the communities in which we work.
It explains who we are, what we do, and outlines the opportunities and challenges that we face.
Our vision and values
Our vision is: Creating great homes and communities with the people of Barnsley.
Everyone who works for Berneslai Homes embraces our ‘3 Cs’ values and applies them to their role:
- Customer first - you’ll be at the heart of all we do.
- Can do attitude - we’ll make change happen, fix problems, and adapt to achieve.
- Curious - we’ll look beyond face value to get things right.
View our current vacancies and find out more about working with us.
How we’re run
We’re a company limited by guarantee, overseen by a Board of Directors who attend Board and Committee meetings throughout the year.
The implementation of policies and the day to day running of the organisation is delegated to the Chief Executive and Executive Management Team. Our overall performance is reported to Barnsley Council on a quarterly basis.
Click below to find our more about our Board, management teams, and working with Berneslai Homes.
