Get involved

Welcome to our getting involved section which gives you useful information and advice on how you can get involved in shaping our service.  We believe that the best way of improving our service is to work closely with you. We want you to get involved so we can: continually improve our service to you; make decisions based on your needs and priorities; use your local knowledge to identify needs in specific areas; and tackle estate problems more effectively.

You at the heart of our service – is our model of how we involve and inform you in the decision making process.   You can download a copy in the download section on this page.

Our Customer Involvement Agreement is a promise to involve you.  You can download a copy in the download section on this page.

As well as the routine involvement opportunities, each year we agree plan of how customers can get involved in the improvements or changes we are making to our service.  You can download a copy of this plan in the download section on this page.  If you want to get involved in any of these activities please tell us by clicking here and completing this form

We will offer training, provide transport and equipment and cover your expenses – we’ll also give you a voucher as a thank you for your help!