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How customers think we're performing

Customer satisfaction surveys

We carry out a range of customer satisfaction surveys linked to the services we provide to you.

Most of the surveys are triggered by an interaction with us. For example, if you have a recently had a repair carried out to your home, then you may receive a survey following the completion of that repair.

It’s really important that we know how you feel, as without your views we don’t know how well we’re doing, or where we can improve our services.  

You can view the results of these surveys below.

How Customers Think We're Performing

Registered address:

10th floor, Gateway Plaza, off Sackville St, Barnsley, South Yorkshire, S70 2RD


Berneslai Homes Limited is a company controlled by Barnsley Metropolitan Borough Council. A company limited by guarantee, registered in England and Wales, number 4548803

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