We’re now using our new repairs reporting system. We’re experiencing some delays due to a high volume of calls coming through. Please bear with us while our teams are getting used to using the new system and working through calls. If your repair isn’t urgent, you can report it to us using our app. Thank you for your patience during this time.
Our Customer Panel is a great way to find out what you think about the services we provide. There’s no commitment to attend every meeting - each panel has a different theme, so you’re welcome to attend them all or to dip in and out when a subject you’re interested in comes up.
As a panel member you’ll be invited to give feedback on the evening about a variety of topics. For example, we may ask you to tell us what you think about our customer service, your views about efficiencies, or a particular marketing campaign we’re planning.
The results from each panel are used to help make decisions in our organisation, and we’ll always let you know what’s changed as a result of your feedback.
Customer Panels will be held on the following dates (theme to be announced):
You can take a look at what other panels have discussed and find out more about how the panel has helped to shape Berneslai Homes below.
If you’d like to join the Customer Panel, please email us at firstname.lastname@example.org or by completing the eform below. Don’t forget to tell us your name, address, phone number.
10th floor, Gateway Plaza, off Sackville St, Barnsley, South Yorkshire, S70 2RD
Berneslai Homes Limited is a company controlled by Barnsley Metropolitan Borough Council. A company limited by guarantee, registered in England and Wales, number 4548803