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Customer panel

Our Customer Panel is a great way to find out what you think about the services we provide. There’s no commitment to attend every meeting - each panel has a different theme, so you’re welcome to attend them all or to dip in and out when a subject you’re interested in comes up.

As a panel member you’ll be invited to give feedback on the evening about a variety of topics. For example, we may ask you to tell us what you think about our customer service, your views about efficiencies, or a particular marketing campaign we’re planning.

The results from each panel are used to help make decisions in our organisation, and we’ll always let you know what’s changed as a result of your feedback.

Customer Panels will be held on the following date:

Monday 24 June 2024, Wednesday 6 November, 2024 Thursday 20 February 2025, Thursday 5 June 2025 all dates are 6-7.30pm at Gateway Plaza - Come along and find out how we're supporting vulnerable tenants. You'll learn about how we identify those who may need support, our referral routes and how you can help by spotting the signs. To book your place please email communityengagement@berneslaihomes.co.uk   

You can take a look at what other panels have discussed and find out more about how the panel has helped to shape Berneslai Homes below.

A Customer Panel giving valuable feedback

Join our customer panel

If you’d like to join the Customer Panel, please email us at communityengagement@berneslaihomes.co.uk or by completing the eform below. Don’t forget to tell us your name, address, phone number.

Let us know if you’d like to get involved in a customer panel

Registered address:

10th floor, Gateway Plaza, off Sackville St, Barnsley, South Yorkshire, S70 2RD


Berneslai Homes Limited is a company controlled by Barnsley Metropolitan Borough Council. A company limited by guarantee, registered in England and Wales, number 4548803

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