Customer Panel

Our Customer Panel is a great way to find out what you think about the services we provide. There’s no commitment to attend every meeting - each panel has a different theme, so you’re welcome to attend them all or to dip in and out when a subject you’re interested in comes up.

As a panel member you’ll be invited to give feedback on the evening about a variety of topics. For example, we may ask you to tell us what you think about our customer service, your views about efficiencies, or a particular marketing campaign we’re planning.

The results from each panel are used to help make decisions in our organisation, and we’ll always let you know what’s changed as a result of your feedback.

Customer Panels will be held on the following dates from 6-7.30pm at Gateway Plaza (themes to be announced):

  • Wednesday 6 November 2024 - We'll be reflecting on six months of the Lettings Policy and invite you to come along and give your views around communication
  • Thursday 20 February 2025
  • Thursday 5 June 2025

You can take a look at what other panels have discussed and find out more about how the panel has helped to shape Berneslai Homes below.

A Customer Panel giving valuable feedback

Join our Customer Panel

If you’d like to join the Customer Panel, please email us at communityengagement@berneslaihomes.co.uk or by completing the eform below. Don’t forget to tell us your name, address, phone number.

Let us know if you’d like to get involved in a customer panel

Customer Panel feedback