Pay your rent

Your rent is used to help us continue to provide a great service to our tenants and to repair and improve our homes.

It’s easy to pay your rent or leaseholder service charges, and to access your rent account online. You’ll get four rent free weeks during the year, whichever way you choose to pay.

Pay by Direct Debit

The easiest way to pay your rent is by Direct Debit – it’s flexible and convenient and makes sure you never miss a payment.

You can pay your rent directly from your bank account weekly, fortnightly, 4 weekly or calendar monthly on any date of the month (excluding the 31st). We work out the amount of rent you’ll pay for the year and divide the annual rent by the number of payments you’ll make.

Payments are updated automatically so there’s no need for you to tell your bank when your rent amount changes. You’ll receive at least 10 working days’ notice of any changes to your payment amounts and dates. If you receive Housing Benefit or Universal Credit, you’ll need to notify us of any changes to the amount that you receive, and we’ll amend your Direct Debit.

Set up a Direct Debit

Check your rent balance online

Other ways to pay

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Pay by phone

You can make a payment by phone using our automated service on 01226 775445.

The service is available 7 days a week, 24 hours a day. You’ll need your rent payment reference number. Please have a debit or credit card to hand.

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Pay by standing order

If your bank account allows standing orders, you'll need to arrange this yourself and it will be your responsibility to notify your bank of any changes to your payment.

Payments should be made to Barnsley Council using the following details: (Barnsley Council Barclays account)

  • Account number: 83651142
  • Sort code: 20-08-07

You must also provide your bank with your 11-digit rent payment reference number. It’s important to give the correct details to make sure your payments go to the correct rent account.

Support is available if you're worried about money: