Flooding advice

Be prepared for a power cut

If all your power is off and you think there’s a power cut, you can check online with Northern Powergrid (the local network operator).

You can also call 105* no matter who provides your electricity. It’s a free number and they will put you through to your local network operator.

Be prepared for a power cut before it happens:

• Keep a torch somewhere handy, it’s much safer than using candles

• Get a battery-powered or wind-up radio (useful for keeping up to date with local news)

• Keep a blanket and warm clothing handy

• Stock your cupboard with food and drink that doesn’t require electricity to prepare it

• Remember to keep your mobile phone and other devices charged with important contact details saved

Northern Powergrid and Northern Gas Network Priority Services Register

Power cuts or an interruption to your gas supply can cause worry, especially if you or someone you care for is vulnerable. You could benefit from joining the free Priority Services Register if you, or someone you care for:

• is medically dependent

• has a chronic or serious illness or mental health care needs

• has poor mobility or other disability

• is elderly or with young children

• has trouble communicating

They will give you extra support or advice in a power cut or interruption to your gas supply. To find out more about the service or to join, please visit the Northern Powergrid website or the Northern Gas Network website.