Report a repair

You can report a repair in the following ways:

Berneslai Homes app (for non-emergency repairs) using your:

  • Android phone or tablet by visiting Google Store and searching for Berneslai Homes.
  • iPhone or iPad by visiting the Apple Store and searching for Berneslai Homes.

Phoning the Repairs Hotline on 01226 787878

We’ll tell you what to do when you report your repair and if we can, we’ll arrange an appointment for you. If we can’t work out the nature of your repair when you report it, we may ask an officer to inspect the problem before we can tell you what we’ll do.