If you’re worried about money and missing rent payments, please contact us. Get in touch with us as soon as possible - we can help you.
It’s important to know what support you’re entitled to and how to apply for it. In most cases, you'll need to make a claim online. If you need help getting online or understanding things, please contact us and a member of our team will assist.
Click below to find out more about benefits:
You may be able to claim Universal Credit (UC) if you’re on a low income or need help with your living costs. You may be able to get it if you’re on a low income (including self-employed or part time), out of work or if you can’t work, for example because of a health condition.
To make a claim for the housing costs element of Universal Credit you should do this straight away as it’s the date of your claim that will be used in deciding when any housing costs are paid. The housing costs element of Universal Credit can’t be backdated, apart from certain special circumstances.
After you apply, you must contact your local Job Centre Plus within 7 days to make an appointment with a work coach.
If you’re awarded the housing costs element of Universal Credit, it’s your responsibility to pay the rent due.
Housing benefit helps people on a low income to pay their rent. It can pay for part or all of your rent.
You can make a claim for housing benefit using the council’s online benefit form.
It’s important that you do this straight away and supply all required documentation as claims can’t be backdated more than 4 weeks.
If you don’t put your claim in straight away you’ll be responsible for paying the full rent due.
Personal Independence Payment (PIP) can help with extra living costs if you have a long-term physical or mental health condition or disability and difficulty doing certain everyday tasks or getting around because of your condition. You can get PIP even if you’re working, have savings or are getting most other benefits. The amount you receive depends on how your condition affects you, not the condition itself and you’ll need an assessment by the Department for Work and Pensions (DWP).
The benefit cap is a limit on the total amount of benefit you can get. It applies to most people aged 16 or over who have not reached State Pension age.
New rules for Housing Benefit were introduced in April 2013 for working-age people living in a property with more bedrooms than they were entitled to.
Some claimants will have their Housing Benefit reduced as a result, and will have to make up the shortfall themselves.
This is sometimes referred to as the:
If you need help setting up a bank account, we can help. Click below to set up your own account, or to request help from our Tenants First team.
We’ll contact you by letter and sometimes by telephone, email, text, or a visit where your account has fallen into arrears and ask you to put things right by making a payment arrangement to clear your debt as quickly as possible.
If you’re behind with your rent, it’s important to get in touch with us as soon as possible so that we can help. It’s never too late to sort out a repayment arrangement, but the later you leave it, conditions will be applied.
10th floor, Gateway Plaza, off Sackville St, Barnsley, South Yorkshire, S70 2RD
Berneslai Homes Limited is a company controlled by Barnsley Metropolitan Borough Council. A company limited by guarantee, registered in England and Wales, number 4548803