Support with rent payments

If you’re worried about money and missing rent payments, please contact us as soon as possible. We can offer a range of support:

• We'll make sure you’re getting all the benefits you’re entitled to.

• We can look at a manageable repayment agreement to help you pay your rent and clear any arrears.

• We may refer you to our Tenants First team for help to get financial and social support.

• We can signpost you to other services who can help with complex / multiple debt issues.

Help with getting the right benefits

It’s important to know what support you’re entitled to and how to apply for it. In most cases, you'll need to make a claim online. If you need help getting online or understanding things, please contact us and a member of our team will help you. Click below for more information about claiming benefits:

Help to set up a bank account

If you need support to set up a bank account, we can help. Click below to set up your own account, or to request help from our Tenants First team.