Staying safe during the festive season

As we enjoy the festive season with our friends and loved ones, it’s important to make sure your home is safe, by following our useful advice and guidance.

This can be as simple as checking sockets aren’t overloaded when using Christmas lights, keeping heaters away from decorations and being mindful of what you buy online.

It’s vital you don’t try to repair any faulty lights, use any unsafe products, leave candles unattended or overload extension cables with lots of plugs.

Following these top tips will help to make sure you have a safe festive season with your family and friends.

Electrical safety in your home 

We carry out electrical testing every five years, fixing any faults and making sure your home is safe. However, you should be aware of the different dangers, warning signs, and day-to-day tips that can help you stay safe.

It’s important that you keep all appointments and let us into your home so we can carry out the checks. If you fail to give us access, we’ll take all steps to meet our legal obligations. This may involve taking formal and legal action against you so that we can gain access to your property. Any costs incurred from taking formal action will be charged to you. 

Safety during power cuts 

During a power outage, please make sure you unplug all devices, use flashlights instead of candles, and contact 105 who will put you in touch with your local network operator.

For extra support and advice in a power cut, consider registering for the free Priority Services Register.

Read more advice about electrical safety and how to report any issues in your home.