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Condensation, damp and mould drop-in session

Published: 06/10/2025
Customer Engagement Team Hosting A Condensation, Damp And Mould Drop In Session Image

On Wednesday 24 September, our Community Engagement Team hosted a drop-in session on condensation, damp and mould build-up.

At The Renaissance Centre in Bolton Upon Dearne, residents learned more about how to stay safe and well in their homes.

Our team first talked about how to spot the different signs, such as condensation build-up on windows, as well as damp and mould growing on walls.

To prevent this from happening, we shared our top tips, which included using lids on pans when cooking, wiping windows to remove condensation, drying clothes outside where possible, and so much more.

We encouraged residents to act fast by showing how to carefully remove damp and mould, providing free kits that can be used in homes.

Finally, to wrap up the session, where damp and mould become worse and don't go away, this can be reported to our teams via our online e-form.

Our partners, such as Barnsley Council, joined us on the day, offering support and guidance on energy advice, pension credits, training opportunities, and so much more.

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