Our neighbourhood teams

Our neighbourhood teams include colleagues who are responsible for providing housing management services at a local level.

Each team has a team leader, neighbourhood officers and assistants who work on your estates. They carry an identity badge which has their photograph, name, and job title on it.

Your neighbourhood team is here to work with you, and other agencies including Barnsley Council, to help you sustain your tenancy and enjoy where you live.

The quickest way to contact your local team is via email, using the details on the pages below, and your message will be passed onto the relevant colleague.

Supporting tenants in the community

We help tenants in various ways including providing tenancy advice, helping to deal with neighbour disputes, and working with Barnsley Council to tackle environmental issues. Visit the estate walkabouts page to see how we're helping to keep estates clean and tidy. 

We work closely with South Yorkshire Police and Barnsley Council’s Enforcement team to tackle anti-social behaviour, youth nuisance, or drug-related problems. We regularly share information with these organisations, and carry out joint visits to homes if necessary. 

We also help colleagues in our Lettings team to make sure that homes are let in line with our Lettings Policy.

Become a Community Champion

Do you love where you live and want to help make your neighbourhood even better? 

Join our Community Champions network to help create stronger, safer, and more vibrant communities across Barnsley. 

You'll be our eyes and ears in your local area, sharing what matters most to you and your neighbours. Whether it's highlighting local issues, suggesting improvements, celebrating community successes, or letting us know about concerns on your estate, your voice can make a real difference. 

If you're interested in becoming a Community Champion, then please get in touch today. Don’t forget to tell us your name, address, and phone number.

Estate walkabouts and Your Community, Your Say meetings

Our neighbourhood teams also have many opportunities to get involved in your local area including attending estate walkabouts, and Your Community, Your Say meetings. To find out more visit our events page.