We’re pleased to launch our Delivering with Tenants Annual Report this week, which you can download here.
The report has been developed for tenants, with tenants. It summarises how we’ve delivered services from April 2022 to March 2023, as well as looking at what’s happening now and in the next 12 months. The report demonstrates how we’ve:
These themes have been taken them the forthcoming Tenant Satisfaction Measures from the Social Housing White Paper, which intends to make landlords’ performance more visible to tenants, and help tenants hold their landlords to account.
We’d like to thank tenants who’ve been involved in putting this report together. As tenants they understand how important honesty and openness is. We’ve reflected in the report how services have been delivered and where we’ve identified opportunities for improvement along the way. We’ve included stories from tenants sharing their real lived experience which I hope you find inspiring and enjoy reading the report.
To celebrate our 21st birthday we’re marking the occasion by running a competition for 10 lucky tenants to win a £25 shopping voucher.(*)
We’ve made some printed copies available for tenants not online so head over to your local library, Berneslai Homes community centre or independent living scheme for a copy. You can also phone us on 01226 774376 for a copy.
(*) Competition terms and conditions
10th floor, Gateway Plaza, off Sackville St, Barnsley, South Yorkshire, S70 2RD
Berneslai Homes Limited is a company controlled by Barnsley Metropolitan Borough Council. A company limited by guarantee, registered in England and Wales, number 4548803